Welcome to our Help Center

Uploading your products to your Point of Sale (POS) system is a straightforward process, especially if you have a large number of products or an existing Excel sheet. Here's a step-by-step guide:

1. Log in to Loomis- Pay portal

2. Open the menu bar on the left side and select 'Products'.
   

3.Click the import button

1. If you have an Excel file with your product list, click 'Upload Data File'. You'll be prompted to choose a file from your computer. After selecting your file, click 'Upload'. The system accepts CSV or XLS formats.

2. .If you don't have a product list file, you can download our template by clicking on 'Excel Template' to the left.

3. In the template, you can add all your products, group them, and put them in folders simultaneously. Note that the fields 'Name', 'Price' and** 'VAT Rate'** are required.
   

4. After uploading the file, 'Map Columns' will appear. This feature allows you to map the columns in your spreadsheet to the product details in our system. The ** 'Name', 'Price', and 'VAT Rate'** fields are required.
   

5. 'Metadata' provides advanced options for the import, such as overwriting or syncing with existing products you've already added.
   

6. Finally, click Save at the bottom to finish the import.

You'll be redirected to the product list where you'll see the new products and receive a notification that the products were added.

To add your products or product folder to your Main Menu, follow these steps:

1. Go to 'Product Folders'. You'll see a product folder named 'Main menu E800/ A920 Pro'.

2. Click on that folder.
   

2.Once you have entered the Main menu scroll down so you see Content.

1. Once you've entered the Main menu, scroll down to 'Content'.
   Click on any number. A new window will appear.
   

2. Choose product folder.
   

3. Select existing
   

4. Search for your Product folder

5. Pick a colour and Press SAVE

Now, go to your terminal, select Settings, then 'Synchronise POS'. After this, you'll see your product folder with your products in it and you'll be able to take payments.