Welcome to our Help Center

Here's a step-by-step guide to setting up your basic menu on the Loomis-Pay portal:

1. Log in to Loomis- Pay portal

2. Open up the menu bar on the left side and select products
   

3. Click on 'Create a product' in the top left corner.
   

4.Once you have pushed on "+Create" you will see this page

1. Fill in the mandatory fields: Name, Location, Price, and VAT rate. If you want the product to be available at all your locations, select 'All locations'.
   Set the pricing. You can choose between:

   • Fixed: One price for the product.

   • Variable: You set the product's price at checkout.

   • Weight: The product's price depends on its weight.

2. Once you've filled in all the details, click 'SAVE' in the upper right corner.

Next, you'll need to create a Product Group:

1. Click '+Create' in the upper right corner.

1. Choose a name for the group and select your location. If you want the group to be the same across all locations, select 'All locations'.

2. Add the products you want to include in this group. You can group products however you like, such as by food, lunch, soft drinks, etc. This is a great way to keep track of your sales and bookkeeping.

If you have many products, you can choose to only display the product group on the settlement receipt.
Use 'Tags' if you want the product group to be displayed on a KDS (Kitchen Display Manager).

1. After creating a product group and adding all your products, click Save in the upper right corner.

Now, you can either add the product directly to the main menu or to a product folder on your Main Menu

If you want to add the products to a product folder, scroll down for further instructions.

To add products directly to the main menu:

1. Go to Product folders.
   

2. Select the folder named Main menu.
   

3. Scroll down to Content and click on any number where you want the product to be located on your Main menu.
   
   5.Once you have clicked on a number you get to choose content type.

4. Choose Products as the content type.
   

5. Select 'Existing', search for the product, and choose a color.
   

6. Click 'SAVE' in the lower left corner.
   

7. Go to your terminal, select 'Settings', then 'Synchronise POS'. Your product should now appear on the main menu and be ready for payments.

To create a Product Folder:

You will see a produkt folder that is named Main menu E800/A920 Pro. Leave that for now.

1. Click 'Create' in the upper right corner.
   
   2.Choose a name for your product folder and select the terminal model it will be displayed on. If you're unsure of your model, go to 'Point of Sales and Terminals'.

2. Select the location where this product folder should be displayed.

3. Click Save in the upper right corner.

You will now get back to the previous page.

1. To be able to use this product folder on your terminal you need to go to Main menu E800.
   

6.Once you have entered the Main menu scroll down so you see Content

1. Click on any number.
   Once you have clicked on a number you will see this .
   

2. Choose product folder .
   

3. Choose existing.
   

Go to your terminal, select Settings, then Synchronise POS. Your product should now appear on the main menu and be ready for payments.