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Kitchen Management

Our Kitchen Management tool allows you to set up kitchen printers and displays to work in sync with the POS terminal. You can manually or semi-automatically send servings to the kitchen and choose which dishes or products are displayed or printed on each output in the kitchen.

Requirements:

You need at least one Epson printer to use the Kitchen Management tool.

Getting Started:

Follow these steps to set up your kitchen management system:

1. Connect a Printer (click here: portal.loomispay.com/connections)

2. Set up your Stations

3. Optionally, set up your Courses

Setting up the Station(s):

1. Navigate to Apps and select Kitchen Management

2. Choose the location you want to set up

3. Review the overview to ensure everything is in place

4. Click on Add station

5. Name the station appropriately, e.g., Grill or Kitchen 1

6. Select the station type as Printer

7. Choose a device for this station.

You can choose to display the Order ID or the Order-call-out number on the kitchen ticket.

Under Advanced, you have several options:

• Font size: This determines the size of the printed font on the kitchen ticket.

• Printed ticket duplicates: This sets the number of copies you want printed – usually only set to 1.

• Time on Printers: This is used for automation on the printed ticket. For example, if you want the order to automatically move to the next course once the kitchen is done with the current one. Enter the time in minutes.

• Language: This is the language used on the kitchen ticket. Note that the product name will not be translated – only the other wording.

• Print/Show the products immediately: This will print/show everything related to this printer immediately, regardless of any set automations.

1. Choose which products to send to this station

If the "Send all products to this station" toggle is on, then all products on any order will be printed/displayed on the station. This is a common setup if you only have 1 printer/KDS and want everything to go to it.
If the toggle is not set, then you will have to select all products that should be printed/displayed on this station. Search for them, add them, and remember to click save.

Setting up Courses (optional):

Courses are optional – you don't need to set this up if you don't need to send products as courses to the kitchen.

1. Settings (Optional – used for automation):

"Initial delay" - This is the time before the first course starts. If you want the first course to automatically start after 2 minutes, enter 2 in the field. If you leave it blank, it will not start automatically. If you enter 0, it will start immediately.

1. Click on Add course

2. Name the course, e.g., "Entree" or "Mains"

3. Set the delay before starting the next course:

If you want to manually control the courses from the POS, leave the field blank.
If you want the next course to start automatically, set the delay in minutes before it should start. For example, 15 minutes. In this case, the next course will start after 15 minutes.
Add products to the course by searching and selecting them. Click on Add products to add them to the course.
Click Save to save the course.

1. You can now see your course. If you add more courses, you can sort them by dragging and dropping them. The sorting is important for automation and for display in the POS.

Example Setup 1:
For a Pizzeria, Café or similar with one kitchen station to print/show tickets to:

1. Go to Stations and create your station.

2. Toggle that station to "Send all products to this station"

3. Do not set any Courses

Example Setup 2:

1. Go to Stations and create your stations – it can be one or multiple.

2. Define which products each station will handle.

3. Create the necessary courses.

4. If needed, read about the automation options in Courses.