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Credit vouchers are a great way to refund your customers. They provide an in-store credit for future purchases, and the Point of Sale system keeps track of the voucher balance for you.

To create a Credit Voucher, follow these steps:

1. Navigate to Orders in your Termina.

2. Click on Finished to view your completed orders.

3. Locate the order you wish to refund and select it.

4. Click on Return Order and input your PIN Code.

5. Choose the products to be refunded by selecting them.

6. Click the button in the bottom right corner and choose Voucher as the refund method.

7. In the new window that appears, click on Issue Voucher.

After these steps, two receipts will be printed. Be sure to give the receipt with the QR Code to your customer.

To register a payment with a Credit Voucher, follow these steps:

1. Register the products the customer wants to purchase.

2. Click the button in the bottom right corner and select More....

3. Click on the Use Voucher button.

4. In the new window, either scan the QR Code on the voucher or manually enter the voucher code under the QR Code and click Find voucher.

5. The remaining balance of the voucher, along with its issuing and expiration date, will be displayed.

6. To complete the payment, click Use voucher.

You can also view all your created credit vouchers on the Loomis—Pay Portal:

1. Log in to your Loomis—Pay Portal.

2. Click on Finances and then Credit Vouchers.

3. A list of all your created credit vouchers will be displayed. Click on any voucher to see its creation date, usage date, and the starting and current balance.