Welcome to our Help Center

Utilizing Courses on the POS System

Courses on the POS system are only accessible if you have set them up. Once enabled and configured, you'll need to log out and back in on the POS system to activate it.

Operating Procedure

1. Navigate to the table view and select a table. This will take you to the menu/order view.

2. Add items to the cart as you normally would.

3. Once you've added the items, click on the "Add to table" button.

4. You will then be redirected back to the Courses view.

At this point, you can view your Courses and the products within them.

Understanding the Courses View

• The two images below illustrate the menu in both collapsed and expanded views.

• The green tag (2/2) indicates the number of products in that course that have been sent to the kitchen.

• You have the option to select the Course name and send all items in that group, or expand the group and send them individually. The choice is yours!

• You can also drag and drop a product from one course to another using your finger. This can be handy if a customer wants a main dish served with the entrees.
  Please note, this is only possible when 2 Courses are available.
  
  
  

Status Indicators

The green check-mark signifies that the product has been sent and displayed in the kitchen. If you see yellow or red indicators, there may be an issue that needs your attention, such as a paper shortage or other similar problems.