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Here's a simplified guide on how to process a refund on E800:

1. Tap on the main menu located at the top left corner and select Orders.
   

2. Open the Finished tab to view completed orders.

3. You'll see a list of Finished orders on the left column.

4. Choose the order you want to refund. You can search for it using the "Order ID" or "order-comment/note" in the Search field at the top left corner. The Order ID can be found on the receipt.

5. Tap the Return order button located at the bottom right corner.
   

6. Enter your PIN code and press OK.
   

7. Select the products to be refunded by tapping the items in the sidebar. If you're refunding the entire order, press Select all.
   

8. To refund via card, tap Return Credit card.

9. For cash refunds, tap Return Cash.

Please note that refunds can only be processed using the same payment method originally used for the order.

Once you've completed these steps, your refund should be successfully processed.