Welcome to our Help Center

Utilizing the Courses Feature on the POS

The Courses feature on the POS is accessible only after you've set up Kitchen Management in the Loomis-Pay Portal. Once enabled and configured, you'll need to log out and back into the POS to activate it.

Operating Procedure

1. Navigate to the table view and select a table. This will take you to the menu/order view.

2. Add items to the cart as you normally would. Once done, click on the "Add to table" button. This will take you back to the Courses view where you can see your courses and the products within them.
   

Understanding the Courses View

The two images below illustrate the menu in both collapsed and expanded views.

• The green tag (2/2) indicates the number of products in that course that have been sent to the kitchen.

• You have the option to select the Course name and send all items in that group to the kitchen, or expand the group and send items individually. The choice is yours!

• You can also drag and drop a product from one course to another using your finger. This can be handy if a customer wants a main dish served with the entrees.

Example Images for Courses

Status Indicators

• A green check-mark signifies that the product has been sent and is displayed/printed in the kitchen.

• If you see a yellow or red indicator, there may be an issue that needs your attention, such as a paper shortage or other similar problems.