Advanced

These are advanced settings. It is important to understand how each setting affects the event before changing any of the default configurations.

• Event Type: Displays the event type selected when the event was originally created. This cannot be changed. The event type determines which fields and settings are available.

• Show End Time: Set this to ON if you want the event's end time to be displayed in the information provided to customers. This setting is OFF by default.

Example when OFF: Wednesday, June 1, 2022, at 8:00 PM.

Example when ON: Wednesday, June 1, 2022, from 8:00 PM to 11:00 PM.

• Send Ticket: Set this to ON if customers should receive a ticket containing a QR code. Set it to OFF if customers should only receive an order confirmation. If customers are required to present a ticket to staff or scan it at an entrance gate upon arrival, this setting should normally be ON.

• Unique QR Code per Participant: Set this to ON if customers should receive one ticket (QR code) for each participant. Set it to OFF if customers should receive only one ticket (QR code), regardless of the number of participants. This setting is generally only enabled for high-demand events, such as popular festivals. If you are unsure, leave it OFF.

• Allow New Bookings After the Event Has Started: Set this to ON if customers should be able to purchase tickets until the event ends. This is useful for open events that last all day, where the customer's arrival time is not important. It is often used for admission tickets when customers should be able to purchase tickets for the current day.

• Product Group: Select the product group. This determines which account the revenue will be posted to according to the chart of accounts. This selection cannot be changed once the event has been published.

• VAT Rate: Select the VAT rate. This determines which account the revenue will be posted to according to the chart of accounts. This selection cannot be changed once the event has been published.

• Email: Enter an email address if you want to receive a copy of every order confirmation sent to customers. This email address will also be used if the channel is configured to send inquiries.

• Question Bank: You can configure questions for customers to answer during the booking process. The question bank must be set up in advance.