Kan jeg sende SMS til kunde?
Til venstre i kundeordren vises kundekortet for valgt kunde. Trykk på telefonnummer for å sende SMS direkte fra systemet.
SMS kommer for øyeblikket uten ferdige maler. Her må tekst fylles inn manuelt.

Can I send payment to a customer via SMS/email?

Payment link for customer orders is an additional paid add-on module, which makes it possible to send payment for customer orders via SMS and/or email.

Packing slip was generated, but order is not finished. How do I unlock?

You cannot unlock an order where a packing slip has been generated. Therefore, we must create a negative order to nullify the incorrect order.

1. First, confirm that both an invoice and a packing slip have been generated for the order.

2. Then open the unfinished order and select "Make a copy" -> "Copy and flip".

3. Save and lock -> Lock (reserve from stock).

4. Then select "Invoices" and Generate packing slip -> Packing slip" so that a credit note for the incorrect order is created and the order lines are returned to stock.

A credit note has now been created for the incorrect order, and the order lines have been returned to stock. The original order can now be copied for easy completion, or the order can be created again.