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Receipts settings

Receipts settings

You have multiple options in terms of how to handle your receipts. You can set them up to be printed automatically or not, or add the option to send them electronically over SMS or E-mail.

To manage the receipts setting:

  1. Log in to Loomis Pay Portal

  2. Go to Systems - Settings - POS

  3. In the drop down menu under Receipts, choose if you would like the receipts to:

  • Always be printed

  • Only print if a transaction has been declined/canceled

Please note that currently the system will always print a receipt after a cash transaction.

To set up "Send Receipt by Email/SMS:"
If you would like to be able to send digital receipts by email or SMS via the POS, you will need to enable this in the Portal under System > Settings.

You can choose between the following settings:

OFF: The system follows the standard routine by printing receipts after a purchase is completed.

ON: The system will automatically send the receipt if a customer has been pre-selected.

  1. It will try to send it via e-mail.

  2. If e-mail fails or is unavailable, the system sends the receipt via SMS.

If the selected customer lacks both email and SMS details:
The receipt modal will open, allowing manual entry of the email or phone number and option to print receipt.

NOTE ABOUT SENDING SMS:

  • Phone number format will default to the country settings on the POS.

  • Country code is only necessary if you are adding a phone number outside of the country settings.

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