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New invoice process starting in February

At Loomis Pay, we are always looking for ways to make things easier and more convenient for you. As of January 1st, we are improving how we deliver your invoices to make it easier for you to manage your payments and keep track of your services with us.

What’s changing
• Invoices sent directly to your email: You will receive your monthly invoices by email at the end of each month from [email protected]. No need to log in to the Loomis Pay Portal to find them.
• Two separate invoices for clarity: One invoice will come from Loomis Digital Solutions for your software fees, and another from Loomis Denmark for your hardware and accessories.
• More time to pay: There will be a 30-day payment period for both invoices, giving you greater flexibility.
• Simplified payouts: Software and hardware fees will now be invoiced instead of deducted from your daily payouts, making it easier to follow your earnings.
• Detailed transaction fee statements: At the end of each month, you’ll find a clear breakdown of your transaction fees (deducted from daily payouts) in the Loomis Pay Portal here.

• Access to historical invoices: Your previous invoices will remain available in the Loomis Pay Portal. However, new invoices issued from February onward will only be sent by email.
• Updated Terms and Conditions: With the introduction of these improvements the terms and conditions are updated, effective from February 1st. You can review them here. [Insert link]

Improvements You’ll Notice
• Clearer billing: Separate invoices make it easy to distinguish between subscription fees and transaction fees.
• Easier tracking: Emails ensure you receive your invoices directly, reducing the chance of missing any payments.

• Better financial control: With the monthly invoices, transaction fee statements and payouts clearly separated, you’ll have a clearer view of your finances.

What You Need to Do
Keep an eye on your inbox for invoices sent from [email protected]. These emails will contain your monthly invoices, so make sure to review and download them as needed.