Printer is connected by cable
If your printer is connected by cable and it stops printing, it's often due to a lost internet connection. You can usually resolve this by rebooting the printer. If that doesn't work, try connecting the network cable to a different port in your router.
If the problem persists, consider rebooting your router.
**Is this your first time using the printer? **
If you're using the printer for the first time and the receipt shows "None", "0.0.0.0", or "192.168.192.168" as the IP address, it indicates that the printer lacks an internet connection. In this case, reboot your printer and if the issue remains, please follow the installation steps again.
Printer is connected by Wi-Fi
Similarly, if your printer is connected by Wi-Fi and it stops printing, it's likely due to a lost internet connection.
Try rebooting the printer and if the issue persists, reboot your router.
**Is this your first time using the printer? **
If you're using the printer for the first time and the receipt shows "None", "0.0.0.0", or "192.168.192.168" as the IP address, it means the printer is not connected to the internet. Reboot your printer and if the problem continues, please follow the installation steps again.