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Help Center Loomis PAY
FAQ

FAQ

How often is Loomis- Pay and Shopify synchronized?
Synchronization occurs "live" when registering orders or changing products.

Are sales from Shopify registered and posted in Loomis-Pay?
Sales registered in Shopify are registered and included in the digital daily settlement generated in Loomis-Pay. Sales are registered in Loomis-Pay as soon as the order is registered and paid in Shopify. Requires a completed payment method "External payment"

Are returns and cancellations from Shopify updated in Loomis-Pay?
When returning or canceling an order in Shopify, inventory is corrected in Loomis-Pay. Returns are registered and posted for the daily settlement.

Are promotions and/or offers from Loomis-Pay synchronized to Shopify?
Promotions and offer prices defined in Loomis-Pay are synchronized live to Shopify. There are certain limitations if hourly offers, etc. are used.

What image types are supported?
Shopify supports these formats: jpg, jpeg and png

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